Frequently Asked Questions
Everything you need to know about buying, selling, and transferring forex.
Q. How does Forexmate offer better rates than banks?
Unlike banks that load markup fees of 2-5% on base rates, we operate on a zero-margin live interbank rate model. We aggregate rates from hundreds of RBI-licensed changers to give you the lowest possible rate.
Q. How long does it take for doorstep delivery?
If you place your order before 1 PM, we guarantee same-day doorstep delivery within 4 hours. Orders placed after 1 PM are delivered the next working day.
Q. What documents are required to buy forex?
For leisure travel, you need a valid Passport, Visa (if applicable for destination), Confirmed Air Ticket within 60 days of travel, and PAN card.
Q. Can I reload my Forex Card while abroad?
Absolutely! You can reload your Multi-Currency Forex Card instantly 24/7 through the Forexmate Dashboard or Mobile App. Funds reflect almost immediately.
Q. What is the maximum amount of foreign currency I can carry?
As per RBI guidelines (LRS), an Indian resident can remit or carry up to USD 250,000 per financial year for personal travel, education, or medical treatment.
Still have questions?
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